A Piece of Our Heart

     Hello, and as always, welcome to Lewis & Daggett. We appreciate your taking time to read our firm blog. This week we want to talk to you a little about something that is most important to us. That is our clients and our former clients. It may sound a bit cliché to say you are important to us, so we wanted to talk about this and explore this just a little bit further.

(L & D Front Desk)

     As you know, we are proud of our team here at Lewis and Daggett that includes attorneys, legal assistants, former insurance adjusters, investigators and support staff all working for your best interests. Also, we pride ourselves in our firm motto of "A History of Helping People." But our clients and former clients are probably a little bit more important to us than you probably realize.

     You may have experienced good service with our firm and, in fact, one indicator of the good service that we have done for you is the many families and friends of our clients and former clients that we end up representing and we appreciate that. But what you may not know is that with every client that we represent, literally a piece of our heart goes with each one of them.

     It means so much to us when we hear back from you or when you call in or just tell us how you are doing. One of the things that we hope that we can do is continue our relationship with you so that we can keep in touch with you and so that you can help us to continue to do a good job for other folks.

     We have a number of avenues that we use to try to stay in touch, to learn, and to continually improve. We try to stay in good contact while cases as proceeding. We survey all of our clients at the end of their cases so that we can continually learn and improve. We also stay in touch using e-mail, audio postcards, and electronic surveys. Many of you even participate more actively on our Client Advisory Panel.

     If you are interested in these ongoing updates and participation please click on the "Contact Us" link on the bar at the bottom of this screen to submit your contact information and we’ll be sure to include you in future communications.

     Our Client Advisory Panel is important because it helps us learn a little bit more about how to serve you better, how you think and feel and is a way for us to continue our relationship. Once you're on the client advisory panel, it's actually very minimally intrusive. We won't take up a great deal of your time. We will occasionally send you surveys, contact you for your questions and possibly set up some special events so that we can continue our relationship. We hope that you will find that relationship to be mutually beneficial and it's a way for us to continue to express our feelings toward you and to be able to stay in touch with you.

     We hope that you have enjoyed getting to know our firm. We thank you for your time and thank you for continuing to join us. We really appreciate your giving us the opportunity to further introduce ourselves, to learn more about us and in turn, for us to learn more about you. We look forward to speaking with you further.